Smith.aiPartner
AI receptionist for calls, chat, and intake, with a separately priced US-based live-receptionist product line.
Best for
Law firms and professional services that want AI intake, with live receptionists available as a separate plan.
Pricing
AI Receptionist: Pro from $150/mo (75 included real calls, $2.00/call). Enterprise from $500/mo (300 calls). A Free tier exists (25 real calls/mo, then $3.00/call) with core AI answering but without the Pro onboarding and support tiers. Human-receptionist plans are priced separately — confirm with Smith.ai.
Pricing may change — always verify on the provider's site.
Key features
Pros
- + Live US-based receptionists available as a separate, human-first product line
- + Strong legal-intake workflows and integrations (Clio, Zapier and more listed by the vendor)
- + Free tier lets you test the AI receptionist before paying
Cons
- − Paid AI plans start at $150/mo and are metered per real call — costs rise with volume
- − The Free tier is capped at 25 real calls/mo and does not include the Pro support tiers
- − Live human answering is a separate purchase, not an escalation included in the AI plan — confirm live-transfer behaviour in a demo
Who should choose Smith.ai
Firms that bill by the hour and cannot afford a missed or mishandled client call.
Related providers
Details may change. Always verify pricing and features on the provider's site before signing up.