Smith.ai
Hybrid AI + live US-based receptionists handling calls, chat, and intake for professional service firms.
Law firms
Real estate
Medical & dental
Home services
General SMB
Best for
Law firms and professional services that want human backup on every call.
Pricing
AI Receptionist starts at $95/month. Human receptionist plans start at $300/month. Verify current pricing with Smith.ai.
Pricing may change — always verify on the provider's site.
Last verified
Key features
Appointment booking
SMS follow-up
Bilingual (EN/ES)
Live human backup
Calendars: Google Calendar, Outlook, Calendly
CRM / tools: Clio, HubSpot, Salesforce, Zapier
Pros
- + Real US-based receptionists as a fallback
- + Strong legal-intake workflows and integrations
- + Bilingual English/Spanish support
Cons
- − Human receptionist plans (from $300/mo) cost notably more than AI-only
- − Premium pricing relative to AI-only tools
Who should choose Smith.ai
Firms that bill by the hour and cannot afford a missed or mishandled client call.
Disclosure: Some outbound links may be affiliate or referral links. Recommendations are based on business fit, features, pricing, and stated needs. Learn more.
Related providers
Details may change. Always verify pricing and features on the provider's site before signing up.