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Frontdesk

AI receptionist and multichannel front-office platform for voice, SMS, chat, CRM, booking, and follow-up.

Home services
Real estate
General SMB

Best for

SMBs that want a single AI receptionist covering voice, SMS, chat, booking, and CRM follow-up.

Pricing

Business-in-a-Box plan starts at $79/month billed annually and includes 200 voice minutes/month plus voice, SMS, chat, CRM, and automation. Verify current pricing with Frontdesk.

Pricing may change — always verify on the provider's site.

Last verified

Key features

Appointment booking
SMS follow-up
AI only
Calendars: Google Calendar, Outlook, Calendly
CRM / tools: Zapier, Webhooks, CRM sync

Pros

  • + Voice, SMS, chat, CRM, booking, and follow-up in one platform
  • + 24/7 answering with published integrations
  • + Predictable flat monthly pricing with a published starting tier

Cons

  • No live human backup
  • Voice minutes are metered — overages can add up on high-volume lines
  • Multilingual voice support not documented on the entry plan — confirm with vendor

Who should choose Frontdesk

SMBs that want a multichannel AI front desk covering voice, SMS, chat, and CRM follow-up at a flat monthly rate.

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Details may change. Always verify pricing and features on the provider's site before signing up.