Frontdesk

AI receptionist and multichannel front-office platform for voice, SMS, chat, CRM, booking, and follow-up.

Home services

Real estate

General SMB

Visit Frontdesk Get matched

Best for

SMBs that want a single AI receptionist covering voice, SMS, chat, booking, and CRM follow-up.

Pricing

Business-in-a-Box is $99/month billed monthly, or $79/month billed annually, and includes 200 voice minutes plus chat, SMS, CRM and automations. 1,000 monthly overage credits are included, with auto-reload at $10 per 1,000. Partner/Enterprise pricing is quoted on volume.

Pricing may change — always verify on the provider's site.

Last verified 2026-09-08

Key features

Appointment booking

SMS follow-up

AI only

Calendars: Google Calendar, Outlook, Calendly

CRM / tools: Zapier, Webhooks, CRM sync

Pros

+ Voice, SMS, chat, CRM, booking, and follow-up in one platform
+ 24/7 answering with published integrations
+ Published starting tier with 200 included voice minutes

Cons

− No live human backup
− Voice minutes are metered — overages can add up on high-volume lines
− Multilingual voice support not documented on the entry plan — confirm with vendor

Who should choose Frontdesk

SMBs that want a multichannel AI front desk covering voice, SMS, chat, and CRM follow-up on a published monthly plan with 200 included voice minutes.

Visit Frontdesk Request a quote

Disclosure: Some links are partner links. Eligible partner providers may be prioritized in recommendations after hard requirements are checked. We compare factual fit, features, evidence, pricing, and workflow requirements, and you should verify current details directly with each provider. Learn more.